Aux Mechanical Testimonials

 

ServiceWhen you choose Aux Mechanical for your heating, air conditioning, plumbing and electrical repairs, installations and solutions, you're guaranteed to be treated with a level of care and respect that extends to both you and your home or place of business.  You don't have to just take our word for it either, as you can read what some of our existing clients had to say about their experience with us below:

 

Overall Rating Aux Mechanical

Aux Mechanical
5 Star Rating
(532 Reviews rated 5 Stars)
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Wesley cleaned out our HVAC ducts where we had mildew. He was efficient, polite, and courteous.

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Chris was very professional. I currently rent the property where I live. My AC was broken. Chris fixed the problem in an hour, which is wonderful since it is summertime currently in Alabama. I would highly recommend AUX home services and ask for Chris. Thanks Chris for a job well done!

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I had trouble with the reviewbuzz survey, so wanted to let you know what a happy experience working with Wesley S. was. Very courteous and patient explaining everything. couldn't ask for more in a tech. Very pleasant and respectful young man. I will definitely use your services in the future.

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James O was very nice and respectful. He listened carefully as I explained what I wanted done on my project, then he offered his professional suggestions.

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Jonathan F. was our service person. He was very efficient, explained everything carefully. He made sure that we understood before doing the work and before he left. He even made sure that my basement was locked and the lights off so that I did not have to go back downstairs.

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Jonathon F has been at our house on several occasions. Once he came to repair a hot water heater and today he was here to repair a water supply line to our washer. Johnathon is always very professional. He is patient with the customer and takes time to carefully explain the options available, the cost of each option and any other aspect of concern to the customer. This was a very rainy day and Jonathon had to make several trips to his truck and even had to go to Lowes for a part. In each case he was careful to place the protectors over his shoes so as not to track the wet shoes into the house. He promptly returned and completed the required repair. Johathon demonstrated the highest levels of customer service. He receives the highest rating possible in my opinion.

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I felt that our service from Aux was top notch. Chris S. came and diagnosed the problem with our AC and gave us options. He was courteous and clear about the problem and alternatives to fix it. I would recommend Aux.

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Thank you Aux for the exceptional customer service! Tech Bobby came out and took care of a huge plumbing problem...We will definitely call you back for any other plumbing, electrical, etc. Bobby went above and beyond to do a very thorough job.

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Although it took a while to get an appointment, we were thoroughly pleased with the work done at our house. We had to have a tankless water heater repaired. The plumber that had looked at it a few days before didn't really know what needed to be done. The person from Aux (James) took it apart and found the problem. He was excellent. He even went the extra mile and repaired shingle on our roof while fixing a vent. He was honest, hard working, and skillful.

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bobby s was very professional and was a big help for the problem we had. he only charged us the trip charge as there was not really anything broken just a piece had gone up in the faucet it self. thought that was so kind of him

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Josh Dill was very professional and explained the repair every step of the way. Will definitely use them again and will personally ask for Josh.

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Chris was the most efficient and courteous service man we experienced in a while. Explained everything to us and told us how to keep our system maintained til he returned next month! Ask for Chris S. you wont be disappointed! Thanxxxx Chris!!! Mrs. Cynthia Pigott

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Bobby Staggs was a very pleasant person when he came out to provide an estimate. I was a little concerned if the appointment would be kept, because the first appointment was a no show and we had to reschedule. I have not yet decided what I will do, but I do want to say that I did feel that Bobby was an honest and upright person and he did not hold me accountable for oversights that were done in the initial booking.

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JT Odom is an excellent representative for your company. He is the whole package: professional, knowledgeable, experienced and trustworthy. He sacrificed much time and energy to go above and beyond for our family. Thank you for sending JT to our house. Brenda Furr

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Great company, Jon was very polite. He diagnosed the problem, took time to talk with us and give us our options, and very quickly to fixed the problems. Our bathroom looks amazing. Would highly recommend.

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James O. was very nice and told me what he was going to do and did a great job on the 3 plumbing problems I had. Thank you, D. Fisher

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Very friendly and professional. Clean and mindful regarding keeping our home as clean as before the work.

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I am a loyal customer of Banks Quarles. I find it reassuring that Aux maintains the same dedication to strong, courteous and efficient customer service as Banks Quarles. Jonathon F. was polite, knowledgable and efficient in completing his work. Thank you

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Well done. Jon was very professional and fixed our issue.

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Chris S. did a wonderful job when he came to give our spring inspection. I would love to have him back to our house!

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Chris P, the service technician, and Summer, the dispatch operator were professional, courteous, and knowledgeable. I would definitely recommend this company

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Caleb did an excellent job in a highly professional and courteous manner. Would highly recommend using their services in the future.

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I was very pleased with Chris, he was on time, very polite, explained everything I needed and why. He got everything set up to start electrical work July 25

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Very knowledgeable on all parts of a home generator. Nice and professional person

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Bobby S did a outstanding job. On time,professional, courteous, explained the work to be completed and knew what he was doing. Definitely would recommend this company and will request Bobby for any future work to be completed. Thank you again Bobby S!!!

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My problem was not an emergency, to anyone but me, but I had a leak in my kitchen. It required attention from the crawl space. I called leaving my number and received a call back within minutes. The young lady on the phone was very courteous and professional. I was told the dispatcher, Summer, would be calling me shortly and would give me details. Again, she was also very courteous and professional. She told me that I was scheduled for a visit today and she would notify me when the next technician was available. A couple of hours later I was not only notified of the technician's name, but also received a text with his name, picture and proof of background. Far above and beyond any prior servicemen in the past. Jonathan arrived and the courteous and professionalism that I had encountered with the previous young women was exhibited by him as well. He was very considerate when going from outside to inside to use booty covers as well as dusting off the excess (whatever) from the crawl space. I will be sharing the Aux business cards and their name with family and friends every time I have the opportunity.

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Bobby s did great job on my plumbing. Because of Bobby s I will use aux mechanical for all plumbing needs. Thanks for being honest and professional.

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Chris came to my house to replace a ceiling fan. My bad - I hadn't purchased a needed piece, so he'll have to come back. But he did a temporary fix, and was very personable. A good experience.

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Awesome is the best word to describe Aux Mechanical and Caleb C. He let me know exactly what needed to be done and all the details. It was a pleasure working with Caleb C. Thank you for your professionalism.

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Aux Mechanical did a plumbing inspection today. We had low pressure in our master bath shower. Caleb Cole found the problem and was able to fix it without even charging me for it. It was a simple adjustment, but I would have had no idea of how to diagnose and fix it. Thanks AUX and thanks Caleb!

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James did a wonderful job. He repaired our sink and took care of our issue. He was also able to provide some information about garbage disposals.

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Would like a detail invoice.

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Bobby at Aux Mechanical did a great job! He was very nice and quick to get the job done. Thank you so much for coming out right away!

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Coty was very knowledgeable and presented recommendations in an understandable manner allowing us to ask questions without feeling pressured. Coty, as all the individuals we have dealt with at AUK, was very professional; accordingly it is always a pleasure to do business with this company.

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Had a great experience with Aux Mechanicsl and Caleb C the service provider. Very impressed!!!

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Coty was knowledgeable and explained options in an understandable way. His not being "strong armed" in his presentation made my wife and I want to act in the next couple of months on his suggestions. Coty, as all the individuals we have dealt with at Aux, are truly professional.

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I was extremely pleased with the work and the service performed by Bobby. Very thorough with great attention to detail. Also very polite. I will definitely use Aux Mechanical in the future, and I also plan to refer the company to others.

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Jonathan was very professional and helpful. Jonathan explain everything before he begin to work and made some key suggestions that were very helpful.

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Thanks for working hard on a Saturday . Prompt service , courteous, very efficient and went the extra mile to see that we did not go without air-conditioning.

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This was the first time Baylee C. has done my ac maintenance. He did a very good job. He explained everything as he went along. He went over the plans more than once to make sure I understood all options. He's a very personable young man and I hope Aux sends him in the future.

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Baylee new his stuff. I am very happy with the service.

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Caleb was professional and very polite and a pleasure to to business with. I never felt pressured and I could sense his honesty and sincerity. He is a very hard worker and stayed with the job until it was complete and made sure that I was informed at every step and that I was completely satisfied with his work and the excellent results. I highly recommend this young man to anyone who is looking for a tech to do their repairs. He respects your home and makes sure it's as clean if not cleaner when he leaves than when he arrives. Thanks so much Caleb!!!

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Jon diagnosed our plumbing issues, explained our options and repaired it quickly.

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My specialist knew what he was doing.

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Chris P was a electrician from AUX company who came to my home this week. He quickly identified the source of my electrical problem. He was extremely professional and respectful. I think he did a great job and needs to be considered an excellent employee from AUX

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Chris was excellent! He gave us all of our options and even spoke to my husband via phone but did not pressure us in any direction. He was very respectful and made me feel completely comfortable for him to be in my home with my children and I while my husband was at work. We are looking forward to continuing our experience with Aux and will request Chris S for any future installation or repair needs.

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Mr. J. Fullerton, a plumbing specialist, for AUX Plumbing, Heating, Cooling & Electrical, came to my home to repair several plumbing problems. He was extremely professional, courteous, and respectful. He clearly explained all the options available to me. Once the option was selected, he quickly went to work resolving several issues. I am was very pleased and thankful for his service and attitude. AUX is very fortunate to have such a fine technician to serve the customers of AUX. I will continue to use this company as needed and heartily recommend it to everyone who is interested in quality and informed service.

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Extremely professional. Very pleased with technician's knowledge and respectful, courteous attitude. AUX is very lucky to have this young man working for the company.

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Young man was courteous,neat and patient in explaining everything

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Very professional .Was a delght to have in my home. Hope he comes again!

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The service man was neat, polite and explained everything completely. Even explain why he had to go in and out of the house to his truck. He was so professional and effeicient that I agreed to a service contract with his company for one year.

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James O. at Aux Mechanical was courteous and handled my plumbing repair quickly. Satisfied customer.

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Baylee was thorough and polite. He explained everything to my satisfaction.

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Chris P. Came to my house to give me an estimate on some electrical work he was very knowledgeable and answered all my questions. Nice and polite young man. Have not decided yet whether I will use their company if I do I will update my review.

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Caleb Cole did a great job. Showed up as scheduled and performed his work and cleaned up after himself. I recommend this company.

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Jonathon came out today to do some minor plumbing repairs and give us an estimate on installing a bathroom in our basement. Not only did he get the work done we needed, but his estimate was priced so well, we got him to do the work the same day. Jonathon stayed late to finish it all up, and made sure we were completely satisfied.

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Chris P. did a great job for us today. He came out as part of the periodic check of our electrical system. He checked the electrical panel for signs of issues and various electrical outlets throughout the house. He was timely, professional, and courteous. He gave me a quote for some possible work I may want to take care of, without being pushy or trying to oversell--a consistent good theme with AUX Mechanical. He even took care of a loose wiring nut in a ceiling fan and now we have light! Great job Chris, and thanks AUX Mechanical!

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Jonathan is excellent at all he does,from the explanation of the needed fixes to the finished job.He is very polite, well spoken , neat and thorough.I would recommend Jon and Aux to anyone who might be looking for a plumber. The office staff is very friendly and thorough. Aux Mechanical is a wonderful company to deal with in all aspects.

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I had a slight emergency. With company coming and a toilet acting up I needed someone ASAP and they sent someone right out. James O. was there in less than an hour and saved the day! He was very professional and knowledgeable about my problem. Aux has always come thru for me and I have used them for various problems (heating and air, plumbing and electrical) for about 4 years.

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James O. was extremely professional, knowledgeable an went above and beyond the call of duty to make sure my plumbing issue was resolved before he left. Even gave me a few DIY tips. I highly recommend Aux Mechanical for all your plumbing needs.

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Very professional & thorough! Would definitely recommend Chris Scott.

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Chris went right to work upon arrival. He quickly pinpointed the problem and gave me an estimate. After accepting the estimate, I allowed Chris to fix my electrical problem. He also provided me some advice about things I might need to have done to my electrical system in the future. Chris is easy to work with, and I highly recommend him.

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Jonathan was very courteous, prefessional, gave a thorough explanation of all that he was doing and had done.

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The service technician(Brandon C ) was very professional and explained the work to be done.

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Good job - had both plumbing and electrical issues. They handled everything 100% positively, quickly and politely. Chris P. was very professional and courteous tech. James O. and his helper were great as well - finished the job on time and just what I was expecting

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Good job - had both plumbing and electrical issues. They handled everything 100% positively, quickly and politely. Chris P. was very professional and courteous tech. James O. and his helper were great as well - finished the job on time and just what I was expecting

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Have used AUX for several jobs always pleased Bobby S was here today very good at his job polite young man

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First time using AUX Mechanical and could not be more pleased with the work provided. Had a list of electrical items and issues to do and Chris P. was able to accomplish all items. Some items did not go in as a normal installation would with some of my electrical installations and Chris was very knowledgeable to the solutions needed to solve these problems. I was very impressed with his work and will definitely use him again and AUX Mechanical for all of my electrical needs. Thank you, Chris P., for your excellent work.

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Great guy, very professional, prompt, and I bought the annual service package i was so impressed.

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We have used Aux for many years, always totally satisfied with their professional and honest work. This call was for my 94 year old mother in Trussville who was having major flooding in her basement when using her A/C. Baylee really impressed her with prompt arrival, diagnosis and repair of the leak, and delighted by the bill, much less than she (or I) expected! You guys are the best!????

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Chris is amazing, efficient, knowledgable and polite. He is the only HVAC guy that I have encountered who really understands how to work on my Mitsubushi mini-split. I request him when I have a problem.

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Quick and great service

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This was my first time using Aux Mechanical and I could not have been more pleased! It is hard to find great service these days but Chris S. was exceptional. Not only was he friendly and professional, he explained what he would do every step of the way, made helpful suggestions and was very knowledgeable. I highly recommend them for your mechanical needs.

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Chris S, the service pro from Aux Mechanical, came to service the heating & air at our business office. He was on time, respectful, knowledgeable about the repairs, fast and didn't waste any of our time while servicing our heating & air. He was a great service pro and I would highly recommend him!

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Chris P was friendly and courteous. He provided a detailed estimate and answered all my questions.

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Always friendly very informative and honest!! This company makes sure you know what's going on as they work.

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Great plumbing experience with Aux. Their service pro Jonathan did a great job and was very courteous and professional. And now my sink works! Would definitely recommend.

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Very courteous and punctual. Their office always calls to make sure it is alright for a technician to come before dispatching them. We have an older house and Chris is always there to fix the very interesting wiring that turns up! We have used their services for over a year now and have been very pleased! Also- the whole staff has been VERY patient with our very rude, incessantly barking dog.

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Bobby S. is outstanding. He's a keeper!

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On time, very knowledge and did it a great job. Chris explained all charges before beginning the work.

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Great job! Give him a promotion and a pay increase!

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Chris was very professional, knowledgeable, and informative. His recommendations were taken under consideration because of how he presented them with out using "strong arm" sales techniques.

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Price right great service very pleased with the job done

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Bobby S came to my home for a main line drain cleaning he completed the job very efficiently and even gave me a quote for future repairs Bobby S you rock!!

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Aux Electrical Specialist, Mr. Chris P. was kind, respectful, knowledgeable, eager to teach and explain, and gave the highest quality service a customer could expect. Thank You Aux Mechanical.

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J.T.Odom is such a great person and plumber. He installed a claw foot tub for us, not easy thing, and he did a fantastic job. Today he installed a new kitchen faucet and garbage disosal. I trust him and appreciate his kindness and courtesy when he is working here. Thanks again JT. !!! God bless you

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Bobby did a great job. He was very thorough and explained everything he was doing. I would highly recommend Aux and Bobby to anyone needing plumbing work.

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Professional, courteous, and helpful. Excellent interaction with Bobby during my plumbing inspection. He spent time showing me what he was looking at, pointing at things to keep an eye on, and showing me things that need to be done. He also spent more time than anyone should expect to fix a slow drip on a bathroom sink with what he had available.

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Bobby S arrived within 2 hours of calling Aux and quickly had our hot water heater back up and heating water again. Great service Bobby and Aux!! Thanks

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In November Bobby Staggs came to my home for my plumbing inspection. He is the most courteous and thoughtful employee you have! I had just had surgery and Bobby actually cleaned my tub for me. Based on his actions alone, I will continue calling AUX when I

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AUX is a professional company. I recommend them to everyone that needs help around the house with their AC, electrical, plumbing.

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James O was very helpful. I am pleased with my service and I would recommend them. Tell them I referred you and you won't be sorry!

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Chris is very professional, knows his craft well, helpful and most of all a nice guy! I would welcome Chris back to my home anytime, Thank you Chris

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In November Bobby Staggs came to my home for my plumbing inspection. He is the most courteous and thoughtful employee you have! I had just had surgery and Bobby actually cleaned my tub for me. Based on his actions alone, I will continue calling AUX when I need help!

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I liked the prompt appointment and onetime arrival. However, they cut Sheetrock out to replace a valve and left a gaping hole instead of patching it.

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Great experience!

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Your service people, J. T. and Bobby were as courteous and efficient as could be.

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Very satisfied in a timely manner! Very professional! Will recommend to other customers!

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Bobby S. came with James (JT) O to my house and rebuilt my kitchen faucet. Bobby performed inspections of my plumbing, cleaned my bathroom sink drains while James O repaired the sink. The service was quick, clean, and professional. Both men went out of th

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Bobby S. came with James (JT) O to my house and rebuilt my kitchen faucet. Bobby performed inspections of my plumbing, cleaned my bathroom sink drains while James O repaired the sink. The service was quick, clean, and professional. Both men went out of th

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Bobby S. came with James (JT) O to my house and rebuilt my kitchen faucet. Bobby performed inspections of my plumbing, cleaned my bathroom sink drains while James O repaired the sink. The service was quick, clean, and professional. Both men went out of their way to assure that I was satisfied and I had no other problems. Both men provided alot for the money. I believe I have finally found a plumber (or two). Thanks

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Bobby S. came with James (JT) O to my house and rebuilt my kitchen faucet. Bobby performed inspections of my plumbing, cleaned my bathroom sink drains while James O repaired the sink. The service was quick, clean, and professional. Both men went out of their way to assure that I was satisfied and I had no other problems. Both men provided alot for the money. I believe I have finally found a plumber (or two). Thanks

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Awesome service all the way around!!

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This was just an inspection call for the HVAC and electrical systems.

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AUX provides great service and products. And what is even better is that they stand behind their work. The technicians are great also.

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Very courteous and reliable...would recommend to others

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Fred E. was very professional and knowledgeable about my A/C system. You all have picked a great employee!!!!

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Great Service. Very professional.

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Friendly, helpful, thoroughly explained...totally recommend!

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I would just like to commend the whole maintenance dept..a great display of teamwork was shown during my whole visit..I felt like I were amongst my Friends!! I forget my svc man name but he was very couteous & extended his help & concern to the fu

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Everyone I have dealt with has been professional, courteous, and pleasant. This is a great company to do business with

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Very professional, very thorough. Chris S. and Brandon did a great job explaining our situation with a list of recommendations and options to choose from.

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I would just like to commend the whole maintenance dept..a great display of teamwork was shown during my whole visit..I felt like I were amongst my Friends!! I forget my svc man name but he was very couteous & extended his help & concern to the fullest...

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Chris is always professional and very knowledgeable. Good to find someone that knows what they are doing!

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Chris S. came to my home today for a check up. He found a problem and gave me several options for repair. I appreciate Aux Mechanical because they are able to check out and repair anything in the home. But what makes them great is folks like Chris. He's been to our home several times and he's the best there is.

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Very professional, courteous, always calls and tells me of the status of the service technicians. All technicians are knowledgeable in their service. Never had a bad experience. .

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Chris S. came to my home today for a check up. He found a problem and gave me several options for repair. I appreciate Aux Mechanical because they are able to check out and repair anything in the home. But what makes them great is folks like Chris. He's b

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Chris was very personable and professional. It was so nice to have someone in our home that was both respectful and courteous!

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Jonathan did a great job. He explained all my options and did not put any pressure for my decision. His work was professional and complete. I would definitely use Aux Mechanical again.

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Wanted to Thanks Layne B for the extraordinary customer service. He was very customer focused and answered all questions and concerns. He also gave complete details as to the nature of the maintenance and what would be done to complete it. Before leaving, Layne provided details in writing concerning today's observation, findings and recommended actions, which he explained in detail. Thanks Layne!

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Wanted to Thanks Layne B for the extraordinary customer service. He was very customer focused and answered all questions and concerns. He also gave complete details as to the nature of the maintenance and what would be done to complete it. Before leaving,

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Bobby did a great job. He was very knowledgeable about our plumbing issue. We were pleased with the service and his work.

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I have used Aux for years and as always today was easy and efficient. My system has functioned great for over 13 years thanks to them. My technician Layne was polite, efficient, and professional.

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Chris Parker did an electrical check-up of our home. He was through, fast, professional, pleasant. Had been here before and remembered what he had seen before. He checked inside and out and appeared to know his job!

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Bobby S. was extremely thorough, professional and friendly. We will definitely be calling him again for any plumbing needs in the future!

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Chris, was responsive, knowledgeable and on time. He answered all my questions and set up additional appointments for service of our HVAC. Asked him to also get a quote for installing a dishwasher that needs a little plumbing. He immediately contacted his office and let me know that someone would call to give me a quote and set up an appointment. I would use Aux Mechanical again and hope that Chris is the one who comes for the service.

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Service was done by Layne Bruard. Layne was most courteous and went about his work with due diligence. Layne was also most congenial; he chatted with us several times and explained what he had done and found very professionally. I welcome him to return at any time service is necessary. Thanks. Jim Yerkes

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Chris, was responsive, knowledgeable and on time. He answered all my questions and set up additional appointments for service of our HVAC. Asked him to also get a quote for installing a dishwasher that needs a little plumbing. He immediately contacted his

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Service was done by Layne Bruard. Layne was most courteous and went about his work with due diligence. Layne was also most congenial; he chatted with us several times and explained what he had done and found very professionally. I welcome him to return at

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Chris S. was an extremely courteous and professional representative/service technician who was thorough in his review of problem and solution/repairs. We've been using Aux Mechanical for a long time at our business and highly recommend them!

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(no comment)

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Bobby S. repaired a leaking sink and installed a new toilet. Very pleased with his work and will recommend him to my friends and relatives.

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Chris S was very professional and thorough in checking my gas logs. He has been here several times and each time is excellent.

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I can not say enough great things about the service we received from Bobby S. He went above and beyond fixing the leak we had. He was thorough and explained everything he was doing and why he was doing it. Because of the service we received from him, we will continue to use this company and request Bobby S. I am confident in his work and appreciate all the "extra" things he did to ensure the problem doesn't happen again. I would highly recommend him to anyone with a plumbing problem.

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I can not say enough great things about the service we received from Bobby S. He went above and beyond fixing the leak we had. He was thorough and explained everything he was doing and why he was doing it. Because of the service we received from him, we w

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The staff at Aux is always friendly and seems to know my name. Chris Scott is who we always want to use because of his friendly and knowledge service. We don't want to use anyone but him for our HVAC needs. He is dependable and trustworthy as well as courteous and efiicient!

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Thank you Chris P for doing an excellent electrical maintenance check today. Chris arrived in a very timely manner with a very warm greeting. Chris was very professional, knowledgable, engaging when asked a question, respectful. Chris P I really appreciate you and wish you many blessings. I would definitely recommend Aux Mechanical for all your service needs. #Greatjob #Alwayspleasant THANK YOU!

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The staff at Aux is always friendly and seems to know my name. Chris Scott is who we always want to use because of his friendly and knowledge service. We don't want to use anyone but him for our HVAC needs. He is dependable and trustworthy as well as cour

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Thank you Chris P for doing an excellent electrical maintenance check today. Chris arrived in a very timely manner with a very warm greeting. Chris was very professional, knowledgable, engaging when asked a question, respectful. Chris P I really appreciat

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Chris P. came today to perform an electrical maint check on my entire condo.He was efficient, courteous, friendly and gave me good recommendations going forward. Great customer service!!! Thanks, Chris, again for helping me with my utility door!!!

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Chris with Aux Mechanical was very professional, and helped us decide the best route to fix our problem. He took lots of time explaining our issue and the possible solutions. We were extremely pleased with our experience.

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Had Layne come by as tech today and did a wonderful job. He was extremely polite and on time. All my questions were answered and he welcomed my tagging along to watch. Did a through examination for possible problems. Thanks to Layne

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Layne was courteous, polite, and very professional. Will be glad to have him back for our next service call.

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No comment at the moment.

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Great service and information on what I need to in the future to keep from having an emergency situation

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Courteous & professional

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Chris P. did an exceptionally great job with his inspection, correcting a GFI problem and perhaps exceeding requirements by replacing some external and interior lights. He is certainly and asset to Aux.

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bobby s . was very professional in his job and extremely courteous in interaction with my family. Based on our contact with him alone would recommend your company to friends and family

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We used Banks Quarles in Tuscaloosa for years, then switched to Aux when we moved to Birmingham. They are very thorough and professional. The technician who came today, Layne B., continued the outstanding service we have grown accustomed to from your comp

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Layne did an excellent job...very professional!

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We used Banks Quarles in Tuscaloosa for years, then switched to Aux when we moved to Birmingham. They are very thorough and professional. The technician who came today, Layne B., continued the outstanding service we have grown accustomed to from your company.

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Fast and efficient Aux has been our service provider for plumbing &HVAC

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Layne B. did an outstanding inspection and AC filter replacement. I hope that Aux will always schedule him for any future Heating/Cooling inspections or repair that I may require. He's a keeper!!

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Excellent service and always right on time. Friendly and very particular to make sure the job is done completely and to your satisfaction. I would recommend AUX mechanical

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Aux has helped us with a few different things since we moved in 3 years ago and each time the technicians have been on time and professional. Coty came out today to fix a problem with our AC. He was polite, explained the problem, explained AUX's maintenan

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Aux has helped us with a few different things since we moved in 3 years ago and each time the technicians have been on time and professional. Coty came out today to fix a problem with our AC. He was polite, explained the problem, explained AUX's maintenance plans but didn't pressure me to buy, and best of all had us up and running again quickly. Great service and reasonable prices.

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Thorough, professional, courteous, friendly and took the time to answer any, and all, questions. I would prefer Layne do all my service.

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J T Odom worked on water leak in kitchen and replaced faucet. Very professional, knowledgeable and pleasant. Would recommend him to friends and family

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Chris did a great job as always. Very polite, respectful and knowledgeable. I give him an A

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They were here in less than 2 hours. Very professional and clean. Jonathan really knows what's he's doing. Saved us money!

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Coty, was courteous, thorough, and professional. He is an excellent technician and customer focused professional.

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Bobby S was professional and quick with his work.

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James did a great job. What I loved most about him, was his honesty and urgency to fix my house! He diagnosed and fixed a leak in our slab in one day(stayed until 9pm). I recommend him to any one who wants an honest man who is driven to fix your problem i

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James did a great job. What I loved most about him, was his honesty and urgency to fix my house! He diagnosed and fixed a leak in our slab in one day(stayed until 9pm). I recommend him to any one who wants an honest man who is driven to fix your problem in a timely manner.

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If you are looking for someone that trustworthy and knowledgeable then Aux Mechanical would be a great resource. I was very impress with the work they provided me at a fair price. I have used plumbers in the past that I wasn't really confident that I was

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If you are looking for someone that trustworthy and knowledgeable then Aux Mechanical would be a great resource. I was very impress with the work they provided me at a fair price. I have used plumbers in the past that I wasn't really confident that I was been given the correct information. This was not the case with Aux

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Aux Mechanical / Bobby S did a thorough job of unclogging bathroom, kitchen sink and washer drain, and put on shoe covers prior to entering the house. The drains now empty lightning fast. Thank you.

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Aux Mechanical / Bobby S did a thorough job of unclogging bathroom, kitchen sink and washer drain, and put on shoe covers prior to entering the house. The drains now empty lightning fast. Thank you.

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We have used Aux for years and they continue to give great service and care. Today, Coty S. came out for our inspection. I had requested that he not ring the doorbell because my daughter was home sick. When he arrived, he had a card for her! So...a contin

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This was my first contact with Aux Mechanical, but it won't be my last! They were very professional, from the initial call, to scheduling, and the actual plumber visit. James O is a tremendous asset to Aux Mechanical. He is courteous, conscientious, knowl

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We have used Aux for years and they continue to give great service and care. Today, Coty S. came out for our inspection. I had requested that he not ring the doorbell because my daughter was home sick. When he arrived, he had a card for her! So...a continuation of excellence and an additional praise for this sweet gesture!

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This was my first contact with Aux Mechanical, but it won't be my last! They were very professional, from the initial call, to scheduling, and the actual plumber visit. James O is a tremendous asset to Aux Mechanical. He is courteous, conscientious, knowledgeable and capable. He assessed the problem, told me what needed to be done, got my approval and fixed it. Midway through the repair (toilet problems), he showed me what should have been done by my contractors who took shortcuts when installing tile around the toilet. I now have confidence (backed by a 3-year warranty) that this problem is resolved. Great job!

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Layne B and Mike C can to inspect my heating system. They were both very knowledgeable and worked quickly and thoroughly checking the unit and shared with me as they went what they were doing and what they found. Not only were these gentlemen professional

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Aux Mechanical is by far one of the best companies I have had the pleasure of doing business with. I had a complex plumbing issue and they sent out Bobby S to help out. He was knowledgeable, professional, and respectful the entire time he was at my home.

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Aux Mechanical is by far one of the best companies I have had the pleasure of doing business with. I had a complex plumbing issue and they sent out Bobby S to help out. He was knowledgeable, professional, and respectful the entire time he was at my home. Customer service comes first with Bobby S and the entire Aux team and in this day and age, that is a rare jewel. Good job and thank you!

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Layne B and Mike C can to inspect my heating system. They were both very knowledgeable and worked quickly and thoroughly checking the unit and shared with me as they went what they were doing and what they found. Not only were these gentlemen professional, they were also respectful and went above and beyond my expectations.

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Chris S. was awesome -- fixed everything on the list. Was extremely professional. I never leave people to work in my home without somebody being here, but I went back to work and Chris locked up my house nice and safe. Chris called when he was done and to

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Chris S. was awesome -- fixed everything on the list. Was extremely professional. I never leave people to work in my home without somebody being here, but I went back to work and Chris locked up my house nice and safe. Chris called when he was done and told me everything that he had done and where the paperwork was done. And my dogs loved him too!!

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Bobby Staggs is a Superman....a Super Hero! He came all the way to Tuscaloosa in a sleet and snow storm to install a water heater for me during the worst weather we have had in a long time. He worked nonstop from the minute he got here...at least 4 to 5 hours...and had miles to go before he slept I know. The water heater had burst after too many years of use and water had covered the floor. Once it was dry, Bobby came in and worked to make sure he completed a thorough job so I could have hot water during snow and so that I would not have to find somewhere to stay that would also accept pets. He is personable and an extremely hard worker. He was more concerned with service to me than about the weather outside and "leaving". He deserves to be noticed and rewarded for his dedication to his job, the quality of his work, and the unselfish manner in which he performs his tasks!

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Bobby Staggs is a Superman....a Super Hero! He came all the way to Tuscaloosa in a sleet and snow storm to install a water heater for me during the worst weather we have had in a long time. He worked nonstop from the minute he got here...at least 4 to 5 h

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Layne was extremely professional, knowledgeable, and helpful. It was one of the best service visits of any kind we have ever had. They took their time and did the job well and explained everything in plain English. They went over the possibilities with me and their extended package but it never felt like a sales pitch. We are definitely staying with AUX for every service they offer.

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Layne was extremely professional, knowledgeable, and helpful. It was one of the best service visits of any kind we have ever had. They took their time and did the job well and explained everything in plain English. They went over the possibilities with me

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Jon was polite and professional. He explained fully the options available to me. I appreciated his promptness and efficiency in dealing with the problem. I will ask for him on the routine warranty visits or for other problems.

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Bobby was very helpful and knowledgeable and took the time to discuss another issue I have been dealing with and I plan on having him back after the new year.

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We had been dealing with a backup problem for awhile. We called Aux Mechanical. Bobby came out the next morning. He was very friendly, professional and respectful. I'm sure it took longer than anticipated to locate the problem but Bobby made sure it was found and corrected. Aux Mechanical will be who we call from now on for all of our plumbing needs.

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We had been dealing with a backup problem for awhile. We called Aux Mechanical. Bobby came out the next morning. He was very friendly, professional and respectful. I'm sure it took longer than anticipated to locate the problem but Bobby made sure it was f

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Chris P. was punctual, polite and friendly. We discussed my problem and he found the problem immediately. He then write me a quote for installation of a new subpanel. He was thorough and courteous.

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(no comment)

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Chris has been with AUX Mechanical for at least 8 years. He has serviced our HVAC systems over the years, and he is a pleasure to have in our home. Great job as always today! Merry Christmas!

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Jon F did a great job fixing my clog in my drain. quick and efficient. Thank you for the great service

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Chris P (Electrical) Very Customer Oriented, listens and explains clearly the customer concerns and questions.

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On Saturday 12/3/2016 Jon came to my house to deal with a plumbing problem (leaking pressure value on my hot water heater) that I reported yesterday (Friday). Because of a series of uncontrollable factors Jon was not able to be dispatched to my house until Saturday. However, the Dispatcher (Sommer) was very carefully to keep me informed about the status of the service call - updated me 3 times throughout the day. This was very unusual in my experience and was greatly appreciated because when it became apparent that the plumber could not get to me on Friday I was able to take care of some other business instead of sitting in my house wondering if the plumber was coming or not. When Jon arrived this morning he was prompt, professionally dressed, clean and was careful to place his shoe covers on when entering the house. He diagnosed the problem and outlined 4 possible options for me, allowed my wife and me time to evaluate the options and then proceeded to fix the problem. Throughout the entire service call he was helpful and professional. He was so professional, in fact, in addition to getting the problem fixed I purchased a service agreement for my plumbing, air conditioner/heater and electrical system. I had a service agreement for 30 years with another company but after they were purchased by a national company their service suffered. I had been looking for another company to take their place. The service provided by Sommer and Jon F was outstanding and just what I was looking for. I am extremely happy with the service of AUX Mechanical.

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On Saturday 12/3/2016 Jon came to my house to deal with a plumbing problem (leaking pressure value on my hot water heater) that I reported yesterday (Friday). Because of a series of uncontrollable factors Jon was not able to be dispatched to my house unti

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Chris Scott performed a preventive maintenance check on the heating system today. Chris was very professional, engaging as well as thorough.Thanks Chris for being so mannerable and courteous. I really appreciate you! Blessings!!

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i"m very satisfied with the work the plumber done for me and had no problem doing it , he was easy to work with he he listen to what i had to say and he went and checked to see what was needed to be done explained to me and also quoted the price to do it and i was happy with the quote and i signed to have the work done, he done it and i was very satisfied because he done it in a timely manner , thanks a million james

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i"m very satisfied with the work the plumber done for me and had no problem doing it , he was easy to work with he he listen to what i had to say and he went and checked to see what was needed to be done explained to me and also quoted the price to d

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Excellent job, Bobby was really helpful and explained everything that was being done. Thanks!

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Last year we had a leak in our main water feeder line which was repaired but very late in the day/early evening. I was a little concerned that the conditions (not the ability of the repairman) would possibly lead to problems in the future but the repair a

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Bobby Staggs

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Chris Parker is a spectacular electrionist. He is very honest and finds the issue right away. Great time management and has completed various sufficient task.

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Bobby....request him every time...I have never had a person come out with more respect for doing his job right the FIRST time than this man - let alone the respect he showed to me and to my house....easy decision to call Aux Mechanical back for my next ne

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Professional, friendly service

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I love the way layne works. He is very nice and informative. I would recommend layne and Aux to anybody because of the services he has provided me with for the last year . Thank you layne and thank you aux for great service and for taking care of my home

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Very good with repairs and extremely easy with which to work . He makes you feel at ease and does his job well. This not only applies to Chris but to the gentleman who did the plumbing as well.

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Chris Scott is the utmost professional each time he comes into our office for maintenance for our system. He explains everything he has performed to me in a while that I can understand. He always tells me before he begins any work exactly what he is plann

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Great and courteous service as usual. Thanks, Layne!

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Very professional, courteous, and thorough inspection. Also replaced a bulb during the inspection and tightened up a cover plate.

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Layne was well versed. He went over everything he found during his inspection of our unit and made recommendations to keep the unit running at its best. I would highly recommend Layne and Aux for all my future Heating & Air Conditioning needs. One wor

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Chris P was very fast and friendly and got the service plan plan on our heating and air unit and electrical work completed that we requested.

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Plumber was prompt and on time, he was knowledgeable and very personable. Would recommend him to others

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Our A/C stopped working one evening and it was 80* inside, I called AUX Mechanical who has been our A/C, Heat, service for many years. As usual, they came promptly and Coty fixed the problem very efficiently. He was very knowledgeable, courteous, efficien

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Excellent rating!!! Very courteous and helpful!

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We received an excellent service from Coty on Monday. He was on time and we got heating back quickly.

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Bobby did a great job!

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Aux Mechanical has helped us since day 1 with our old house issues. They don't try to rip you off and often times, they give you tips for DIY issues. Bobby Staggs came out for our annual plumbing inspection and he was so friendly and so helpful! We apprec

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Jonathan was very polite and professional. He did a great job and was very informative.

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James did a awesome job! Will definitely be using this company again and requesting him again.

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Layne Bruard performed a scheduled service call via my service contract. Layne was efficient and very knowledgeable. He arrived on time and did a outstanding job on both units. He explained what service he performed and also informed me on things that Aux

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Very good service. Very nice man. Respectful of my house as far as covering his shoes ect. Through and professional.

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We had an emergency plumbing issue and contacted AUX. They were able to get to us quickly and did excellent, professional work. Jon F from AUX came to our rescue and got us back in business! He was awesome, professional and courteous...even tolerating our

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Jon F

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Technician was courteous, professional and informative explaining not only what he was doing but what I need to do to maintain a good running unit.

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Professional help from Fred as we expect from Aux.

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Bobby Staggs was very helpful and professional. He was able to quickly locate and resolve our issue. I will definitely recommend him to other people.

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Bobby S. conducted an excellent investigation of plumbing. Very informative and helpful.

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great work by a great guy did a very good job bobby staggs

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I had a plumbing issue/emergency and AUX saved the day. They were very pricy though. Today Jon came out for a routine follow up check on all plumbing. He was courteous and thorough. I gave his card to a friend

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Our office has received excellent service from Aux Mechanical on two occasions now. I appreciate the ease in contacting this company and the professionalism.

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Richard Ellis was extremely knowledgeable and completed the job more quickly than I had anticipated. He took the time to answer my questions and explain everything to me.

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Great company to do business with.

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Michael n this is the second time I have used your service.both times Michael n has been great.he doesn't mind answering your questions or trying to help.marie bean

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When Chris S. comes to our house he is always pleasant to talk to and explains everything to us.

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Chris Scott was very professional and friendly and courteous. He also explained to us about the air purifier. He also told us if there was anything we needed just give him a call.

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Comment on Facebook

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Aux Mechanical technician Chris Scott came out to give me an estimate for air duct cleaning and mold. Found him to be very personable and polite and comfortable to have in my home. He did a very thorough job. Also liked the fact the company sent me a picture of him with his bio, so I knew who to expect. Was impressed with that step.

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Your team is always courteous but with lots of personality and energy!

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There's nobody like Chris! He IS the MAN!!!! He is knowledgeable, approachable, friendly, efficient and there is no one else we would trust with our A/C. He does perform the best HVAC experience in my life!

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Aux = Always Unrivaled Xperience

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Chris Vance was very courteous and professional. He demonstrated expert skill and knowledge and answered all my questions. I am completely satisfied with AUX.

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Gene Gray gave me an estimate on replacing my water heater. He was great at explaining my options and the new government regulations. AUX has become my go-to source for all things HAVC, plumbing and electrical! They have the best customer service and reliable, on-time technicians.

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Fast, fair and friendly service.

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Very satisfied with the work performed. Will use again.

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Michael was the most polite and knowledgeable young man. I enjoyed having him in my home. He did a fantastic job installing my logs and I am very excited to have them working. He is a great service man, I will recommend your service to everyone I know real quality people.

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Very thorough and professional. Answered all my questions about the two repairs I needed to help my heating units continue to work well. Always appreciate how clean this company is, too. They put out a mat and put covers over their shoes. Always a good experience having Aux in to do repairs.

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My heat went out on the coldest days of this winter. They came out the same day to check it and determined I needed a new furnace. They left 2 electric heaters for me until my new furnace got installed. I have been with Aux over 10 years and will never, ever go anywhere else for my home needs. They are prompt, professional, and caring and come highly recommended by me.

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My heat went out on the coldest days of this winter. They came out the same day to check it and determined I needed a new furnace. They left 2 electric heaters for me until my new furnace got installed. I have been with Aux over 10 years and will never, e

5 Stars rated.
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Nice Guy

5 Stars rated.
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Had an issue and wasn't sure what it was and Chris took the extra time needed to get the job done right in a courteous manner.

5 Stars rated.
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Chris Scott is quite the professional. He quickly diagnosed our problem, repaired it, and got us running. He explained what he was doing, and advised us on planned future system replacement.

5 Stars rated.
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5 Stars rated.

We were very impressed with the professional service from Chris Scott. He was here on-time, analyzed our problem quickly, and completed the repairs fast. He explained in detail some things we needed to know about our HVAC system, to help us plan for a future replacement. He is an asset to Aux Mechanical.

5 Stars rated.
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Chris Lance was on time and very knowledgeable! He fixed the issue and we had heat in no time! Thanks Chris!!

5 Stars rated.
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Chris Lance with AUX was so professional and so nice. Very knowledgeable!! And I appreciate him being on time (actually a little earlier than we thought!!.. bonus surprise!!) Great service! And we have HEAT!! Yea!!

5 Stars rated.
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He told me what he had to do and then did it. I read up on it and he was correct. He discussed everything and was right on target. He put everything in the right place and brought my tankless water heater up to code. He was spot on and more so!

5 Stars rated.
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On 12-23, during a heavy rain I found that my French drain was clogged. I called AUX Christmas Eve morning and Michael N. responded to the call. He was prompt and professional, unclogging the drain quickly to prevent further flooding. I would recommend AU

5 Stars rated.
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On 12-23, during a heavy rain I found that my French drain was clogged. I called AUX Christmas Eve morning and Michael N. responded to the call. He was prompt and professional, unclogging the drain quickly to prevent further flooding. I would recommend AUX to my family and friends.

5 Stars rated.
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Tech Michael N. did a great job. He was very knowledgeable, and professional. Michael had my drain issue resolved in no time. I would recommend Aux To my family and friend.

5 Stars rated.
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The service was excellent and Michael was very knowledgeable, friendly and helpful! The company was on-time and gave us regular updates on their arrival status. Definitely recommend this company for quality of service!

5 Stars rated.
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Michael N was very courteous, it amazed me when he put out the red carpet!

5 Stars rated.
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Michael N was very professional from beginning to end, he laid out the red carpet, wow! He introduced himself, had on shoe covers, inspected, gave plan and how much, fixed it, came and explained what he did, offered the service plan, we took it. Very fast and job well done. THANKS MICHAEL!!!!!!

5 Stars rated.
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Comments were submitted on previous feedback. I will press yes below, but feel free to cut and paste only the good stuff!

5 Stars rated.
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Very helpful and great advice, would recommend to anyone who needs a plumber. Goes in my speed dial.

5 Stars rated.
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Chris was on time, courteous and informative. I have used Aux for years and have never encountered a problem.

5 Stars rated.
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Very pleased with professionalism and service on corrections made to water heater after another plumbing company failed to install water heater properly will call Aux "first" next time and highly recommended.

5 Stars rated.
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Great work and also nice and respectful employee! !

5 Stars rated.
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Chris was on time, polite, and very helpfull. I would recomend AUX and CHRIS to anyone! They provide great service and explain things well. Do yourself a favor and call this company, they have good service plans as well. Thanks Chris.

5 Stars rated.
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Great Service by my man Chris Lance today!! Tell my buddies Phil and Ryan good hire!! Thx

5 Stars rated.
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Great service by Chris L today! Good hire

5 Stars rated.
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Sean was just great! As a stay at home mom I usually uncomfortable with service men coming to my home without with my husband home but AUX changed that! Sean was polite, knowledge and went above and betpyond! Most importantly he was kind to my 3 year old twins who can ask a lot of questions! :-) we will be back k!

5 Stars rated.
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Sean was AMAZING! polite, knowledgeable and professo. Stayed until the job got done and went the extra mile. VERY impressed

5 Stars rated.
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Excellent service.

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Great service, will use for all my plumbing need in the future

5 Stars rated.
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I will use again for all my plumbing need.

5 Stars rated.
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As always the Aux Mechanical employees were prompt, courteous, and very knowledgable about our system. Performed preseason checkup, changed filter and gave me a complete written report of all work done and any other work that might have been needed. A big thanks to Chris who has been to our home numerous times for service and preseason checks in the past, he's a great employee and ambassador for Aux Mechanical.

5 Stars rated.
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Chris Lance was very pleasant, knowledgeable, and efficient in providing our maintenance service. It was a pleasure to meet him.

5 Stars rated.
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Michael Nash was the tech, he is about as good as it gets.

5 Stars rated.
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Chris Scott is the technician that I always hope will come when I call Aux. He is friendly and courteous but dedicated and sticks to the rules. But he's reasonable and uses his brain to talk to me like I'm not a dumb blonde but that I have everyday experi

5 Stars rated.
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Chris is the technician that I hope will always come when I need Aux to make a visit. . He is attentive and dedicated to customer satisfaction., with an obvious tremendous knowledge of HVAC. He listens to me and what I say and he is an asset to your company. He is also incredibly personable and reasonable and can I say he's got a sense of humor which makes the visit a little more enjoyable especially if it's "bad news". You are smart to have Chris on your team.

5 Stars rated.
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Chris Scott is the technician that I always hope will come when I call Aux. He is friendly and courteous but dedicated and sticks to the rules. But he's reasonable and uses his brain to talk to me like I'm not a dumb blonde but that I have everyday experience with appliances and I'm worth listening to. He is such a gentleman. He's also efficient, knowledgeable and works the entire time he is here. Talking and working at the same time takes a special person and that's what you've got in Chris Scott. He is an asset to your company.

5 Stars rated.
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I highly recommend Banks Quarles Plumbing. Gene Grey was the service professional that came for our warranty maintenance check. He arrived on time after calling in advance to remind me of appt. He explained all planned checks that were to be done prior to starting. At the end he explained his findings and clearly answered all my questions. He left me with copies of his findings and recommendations and estimates for repairs needed. I had NO knowledge of plumbing and sewer systems prior to his visit. I now have a novice idea and a number and email address to contact Gene with ANY questions or concerns. I'm thrilled with Aux Mechanical Inc!

5 Stars rated.
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I was very impressed with my service and especially with Gene Gray!

5 Stars rated.
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Excellent service, friendly on time. Would recommend them highly especially my plumbing tech. Mike Nash

5 Stars rated.
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Quick same day response. Very knowledgeable and offered suggestions to prevent further problems.

5 Stars rated.
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Chris came to do my periodic maintenance on the furnace and pointed out some serious flaws. He tried to repair them, but finally strongly suggested I replace the unit owing to its age and malfunction. We looked at options, chose the one that would be best for me, and got everything rolling. He and his team came the next day and replaced both units and were finished by 3 PM. All of the team was polite and got the job done quickly.

5 Stars rated.
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Chris came to do my periodic maintenance on the furnace and pointed out some serious flaws. He tried to repair them, but finally strongly suggested I replace the unit owing to its age and malfunction. We looked at options, chose the one that would be best

5 Stars rated.
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Gene, from AUX Mechanical, did an excellent job explaining what was going on with the plumbing at my house as well as the cost. I was very pleased with the information that he provided. I will keep AUX Mechanical in mind for any future plumbing, as well as electrical, heating and cooling needs that may arise.

5 Stars rated.
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Gene, from AUX Mechanical, did an excellent job explaining what was going on with the plumbing at my house as well as the cost. I was very pleased with the information that he provided. I will keep AUX Mechanical in mind for any future plumbing, as well as electrical, heating and cooling needs that may arise.

5 Stars rated.
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My experience with AUX from my initial contact until the work was completed was one that will go down as a once in a life time great encounter.

5 Stars rated.
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Very professional young man and very good at his job

5 Stars rated.
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Knew what they were doing and did not try to b/s me about my 60 year old sewer line

5 Stars rated.
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When we experienced serious sewer backup in our home I called AUXMechanical. They came, ran test, found the problem, gave us a price to correct our dilemma. Gene, Jeff and Michael arrived in clean uniforms ready and equal to the task at hand. Their equipment was first class, from the trucks down to the finish. The men were equal to the task at hand and kept me informed as the work progressed. The work was completed and my yard was left in good order. Their work has a guarantee of five years. I could not have been more pleased with AUXMechanical, their work, and the men who did the work and I will call them again the moment a need arises at my house, I know they will come immediately. Thanks Gene, Jeff and Michael.

5 Stars rated.
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Very professional and courteous. Enjoyed having him in our home.

5 Stars rated.
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I was pleased with Michael N 's work. He was kind and patient enough to fully explain what I needed to correct my plumbing problems. He was very professional. Thanks for the prompt service. Irma Joan Riegel

5 Stars rated.
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I had to have my main sewer line repaired. Took a chance with AUX Mechanical because they were able to get someone out fairly quickly. It was a lot of work but Gene was very professional, courteous, and efficient with getting the job done. He explained everything and there were no hidden surprises.

5 Stars rated.
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I had to have my main sewer line repaired. Took a chance with AUX Mechanical because they were able to get someone out fairly quickly. It was a lot of work but Gene was very professional, courteous, and efficient with getting the job done. He explained ev

5 Stars rated.
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The young man Micheal N. who did my work was outstanding. Plan to sign up next year, once my current contract expires, for your service plan. Bottomline, very impressed.

5 Stars rated.
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Michael was very thorough

5 Stars rated.
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Michael N. was very knowledgeable and efficient. I plan, because of him, to change over to your service plan in the spring next year. I've not used your service in the past; however, I've become a fan and will call again. Brad Rankin

5 Stars rated.
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Michael was prompt and finished the job quickly. I recommend him highly

5 Stars rated.
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very pleased with Michael n

5 Stars rated.
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he arrived on time.he was very helpful

5 Stars rated.
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Michael N.--very courteous/considerate/did a good job in repair.

5 Stars rated.
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Chris did a great job providing my yearly maintenance service for my AC. Very polite and friendly.

5 Stars rated.
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Everything was great. The only thing I noticed after service was the machine used in the laundry room left marks on the wall and could not be removed without taking off paint.

5 Stars rated.
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Chris S. provided excellent HVAC service in a very friendly and professional manner.

5 Stars rated.
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I feel that Michael N. is a very good technician working for AUX Mechanical. He is a great asset to this company.

5 Stars rated.
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Fast professional service. Michael N. got the job done quickly. I couldn't have asked for any better. A+++

5 Stars rated.
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Highly recommend Aux! Michael N was extremely professional and had the job done very quickly.

5 Stars rated.
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Matthew was very helpful and had a wealth of knowledge. Most importantly he fixed everything!

5 Stars rated.
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Matthew had a wealth of knowledge and very helpful. Most importantly he fixed everything we needed fixed ;0)

5 Stars rated.
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I had my scheduled electrical check up and Justin did a thorough job. I have used Aux Mechanical for not only electrical work but for my air conditioning work also. I need to have some outlets updated and Justin gave me a quote and I will be scheduling that work soon. Thanks Aux for a job well done. L. Green

5 Stars rated.
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I had my scheduled electrical check up and Justin did a thorough job. I have used Aux Mechanical for not only electrical work but for my air conditioning work also. I need to have some outlets updated and Justin gave me a quote and I will be scheduling th

5 Stars rated.
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Justin was polite and personable. He listened to what I needed checked and then went to work. He discovered the problem and fixed it. I enjoyed talking with him and was impressed with his work. I would give him the highest rating possible.

5 Stars rated.
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AUX Mechanical was very efficient and professional while handling my AC repair. I would highly recommend them for any of your HVAC needs. Our technician was Chris S. who I would ask for again if needing any service.

5 Stars rated.
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AUX Mechanical was very efficient and professional while handling my AC repair. I would highly recommend them for any of your HVAC needs. Our technician was Chris S. who I would ask for again if needing any service.

5 Stars rated.
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Michael N. was very professional and courteous. He thoroughly explained all aspects of the work performed.

5 Stars rated.
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Michael was friendly, professional and very competent.

5 Stars rated.
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Great service.

5 Stars rated.
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We were fortunate to have Michael Naish to come to our home. He was courteous, kind, and patient. He spent time soothing our grumpy schnauzer, and he did a very good job of tolerating my husband's grouchiness (due to a cold, as well as, it's part of his human nature)! Michael did an excellent repair job on our plumbing issue, and smiled through it all. We have recently moved here from Demopolis, and are learning what Businesses to trust. Thank you Michael, and thank you AUX Mechanical for a job well done. We will be happy to use your services again...hope we get Michael! Kay Stephens

5 Stars rated.
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Richard E. did an excellent job troubleshooting our new heat pump and in a very short time had it working perfectly. He was very knowledgeable and professional and we appreciate his hard work.

5 Stars rated.
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I appreciate Matthew M's honesty. He presented a couple of options for my plumbing repair and let me pick the option that suited us.

5 Stars rated.
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Matthew M was very professional and very honest. He represents his company well!

5 Stars rated.
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Aux is always a good service and very professional. Sean was very nice and helpful with additional information to help us with our air/heating unit.

5 Stars rated.
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Aux Mechanical definitely hires competent, personable, and professional employees. Jeff has been to my place on 3 occasions to fix plumbing issues, and every time he comes on time, is courteous and complete in his communications, and fixes the problem. I know the owner, Phil Smitherman, is proud of his company employees, and with good reason. Jeff is an exemplary one. Thank you Aux!

5 Stars rated.
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Aux Mechanical definitely hires competent, personable, and professional employees. Jeff has been to my place on 3 occasions to fix plumbing issues, and every time he comes on time, is courteous and complete in his communications, and fixes the problem. I

5 Stars rated.
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VERY PROFESSIONAL. ALTHOUGH WE HAD NO PROBLEMS, WE ARE GOING TO HAVE OUR PIPES CHECKED WHEN THEY GET THEIR CAMERAS.

5 Stars rated.
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Matthew provided excellent professional service.

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Christ performed the service in a very professional manner and at the same time was friendly and helpful.

5 Stars rated.
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Justin Williams replaced a can light in my shower and did a very professional job. It was very tedious and a small space to work in but he did a great job and showed a lot of patience which I ran out of and had to call somebody to help! Thanks again and great job.

5 Stars rated.
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Justin Williams replaced a can light in my shower and did a very professional job. It was very tedious and a small space to work in but he did a great job and showed a lot of patience which I ran out of and had to call somebody to help! Thanks again and g

5 Stars rated.
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My mother and I had a problem with our plumbing and did not know what it was. I called Aux and had the good fortune to get Gene as our plumber and we now have our answer and we are getting the septic tank emptied and our troubles are over. Thank you Aux for sending Gene to us.

5 Stars rated.
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Michael N was knowledgeable, personable and a hard worker. I would use him again as well as recommend him to family and friends. He is an asset to your company.

5 Stars rated.
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great job, I have been using Aux for years and they are a great company to use for all my electrical and plumbing jobs.

5 Stars rated.
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Michael did a wonderful job Everything is in new condition Good job

5 Stars rated.
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Chris did a WONDERFUL job. Will recommend him anytime. Great technician and Great young man

5 Stars rated.
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We had a very pleasant experience with Aux and with Chris Scott. We have used other companies before, but we have found our permanent company and our permanent HVAC technician. Thanks Aux and Chris!! Paul and Martha Spina

5 Stars rated.
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We were very satisfied with the service provided by Aux and particularly our technician, Chris Scott. He was friendly, polite, and extremely knowledgeable. Aux and Chris will be our go-to company from now on!!

5 Stars rated.
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Very Professional, would call again.

5 Stars rated.
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I will be using Aux Mechanical again.

5 Stars rated.
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The service was prompt and excellent. I felt like the technician was honest and did not try to sell services that were not necessary. I was very pleased and will be using Aux Mechanical again.

5 Stars rated.
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Adam was in good humor the whole day as he installed our new HVAC in the sweltering heat…and he came out on a Sunday, no less! His work was done with excellence and thorough know-how!

5 Stars rated.
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5 Stars rated.

We received an appliance delivery on Friday afternoon from a different company who had promised to install it. Once there (and already paid online), the delivery people informed us that they were not certified to install gas appliances and could not do anything but unload it and carry away the older but still-working one! After speaking with their customer service department (no help at all!), I still had to get this connected safely and soon, so I called Aux. Despite its being late Friday afternoon, Aux always has someone on call. The dispatcher on duty, Brooke, was extremely helpful and stayed in close contact with me throughout the evening, while her service technicians completed their current jobs. The first one to check in was Adam, and he quickly came to my house. With Adam's expertise, the new gas+electric range was set up safely and working perfectly in almost no time at all. He was even careful to wear the protective boot covers at all times while inside my house, and his professionalism was unparalleled in my experience. After a terrible customer service issue from another company threatened to ruin our entire weekend, Aux came in and literally saved the day. I have been calling them for years and encourage everyone else to do so, too, as long as you want to hire a company with terrific service and excellent knowledge!

5 Stars rated.
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We received an appliance delivery on Friday afternoon from a different company who had promised to install it. Once there (and already paid online), the delivery people informed us that they were not certified to install gas appliances and could not do anything but unload it and carry away the older but still-working one! After speaking with their customer service department (no help at all!), I still had to get this connected safely and soon, so I called Aux. Despite its being late Friday afternoon, Aux always has someone on call. The dispatcher on duty, Brooke, was extremely helpful and stayed in close contact with me throughout the evening, while her service technicians completed their current jobs. The first one to check in was Adam, and he quickly came to my house. With Adam's expertise, the new gas electric range was set up safely and working perfectly in almost no time at all. He was even careful to wear the protective boot covers at all times while inside my house, and his professionalism was unparalleled in my experience. After a terrible customer service issue from another company threatened to ruin our entire weekend, Aux came in and literally saved the day. I have been calling them for years and encourage everyone else to do so, too, as long as you want to hire a company with terrific service and excellent knowledge!

5 Stars rated.
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Chris S was wonderful!! He is very polite, clean, and courteous. He fixed the problem in a timely manner and was professional.

5 Stars rated.
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Justin Williams was very courteous and was able to get the problem resolved very quickly.

5 Stars rated.
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Excellent Service Very nice person, very professional Highly recommend

5 Stars rated.
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BQ/AUX has serviced our home for all its plumbing, HVAC and now electrical needs for several years, and has consistently provided top quality service at fair prices. They honor their word, and keep all the mechanical equipment in top shape. Today's service by Chris Love was super. It started with a thorough inspection which resulted in 3 sensible proposals ("options") which he did not push obnoxiously. We called to agree to the work a couple hours later, and the dispatcher got him back to the house on the same day. His work was competent, he worked quietly in the background, finished quickly and was super polite and sensitive to our floors on a rainy day the whole time. You can't go wrong with these people!

5 Stars rated.
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Chris was knowledgable, professional, and extremely helpful.

5 Stars rated.
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Sean did a great job checking out my air conditioning . He is very nice and thorough in his inspection and gives me my options for my system.

5 Stars rated.
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Professional, thorough, friendly technician. I highly recommend them.

5 Stars rated.
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Michael did a fine job with repairing our faucet leaks and replacing our kitchen faucet. We will request him again when needing plumbing services. I'm concerned about the cost of Aux services since they seem to be almost double of their competitors.

5 Stars rated.
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Great service; friendly and informative.

5 Stars rated.
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Adam consistently does a good job and is very articulate in explaining problems and their whys and wherefores. I have confidence in him and appreciate his demeanor and professionalism.

5 Stars rated.
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Michael N. unclogged a couple of stopped up drains in my house. He did so quickly, cleanly and explained what he was doing, why it happened, and gave me tips to prevent it from happening again so quickly. He was courteous and professional. I could not have been more pleased by the service I received. Definitely recommend.

5 Stars rated.
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Sean was excellent at explaining and keeping you informed of what he was doing. Polite and knowledgeable gentleman.

5 Stars rated.
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Upon becoming a Aux Mech customer, I've been satisfied with the level of knowledge and performance of all the technicians and specialist with this company. They show a great concern for the type of work they do.

5 Stars rated.
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Chris S. is great. He is thorough, efficient, knowledgeable and very pleasant to work with. AUX is great. They take good care of our systems and keep up with everything for us.

5 Stars rated.
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Chris was the Service Pro who came to my house to do the inspection and he was great. I mentioned that my new thermostat that they installed about 6 months ago just went off by itself a few nights before and I had to reset it. He checked it out and found it was only a loose connection and it was fixed in just a minute. I appreciate the service they give and the guys are always so friendly and efficient.

5 Stars rated.
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Chris was the Service Pro who came to my house to do the inspection and he was great. I mentioned that my new thermostat that they installed about 6 months ago just went off by itself a few nights before and I had to reset it. He checked it out and found

5 Stars rated.
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I have been serviced by Aux for a number of years with their professional services. I have recommend them to my friends.

5 Stars rated.
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Sean did a great job this morning checking my furnace as do all of the AUX Mechanical technicians. Thank you.

5 Stars rated.
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Sean did a great job this morning checking my furnace as do all of the AUX Mechanical technicians. Thank you.

5 Stars rated.
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This was a routine maintenance inspection performed by Adam Stephens. Upon answering the door, the technician introduced himself and the company that he worked for and informed me of his routine inspection check. While on the inspection, I informed him of a water leak from one of the pipes. Upon completing the inspection, the tech checked out the pipe where the water was leaking from and told me he would contact dispatch and see if he could one of the plumbers that works for the company to come out. I was also quoted a price on a new A/C System, accessory replacements and the functions for the water heater and their warranties. I was pleased with the level of information and service.

5 Stars rated.
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This was a routine maintenance inspection performed by Adam Stephens. Upon answering the door, the technician introduced himself and the company that he worked for and informed me of his routine inspection check. While on the inspection, I informed him of a water leak from one of the pipes. Upon completing the inspection, the tech checked out the pipe where the water was leaking from and told me he would contact dispatch and see if he could one of the plumbers that works for the company to come out. I was also quoted a price on a new A/C System, accessory replacements and the functions for the water heater and their warranties. I was pleased with the level of information and service.

5 Stars rated.
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There was a water leak found on the routine maintenance inspection performed by the HVAC Specialist. The first plumber ( Jeff Noland) that came out, cut out old drum trap and installed new tub trap.The water wouldn't go out of the tub. The second plumber (Gene Gray) came out, cut old section of pipe and tested for leaks. There was no leak, but the water drained out too slow. The third plumber (Michael Naish) made repairs to unstop drain. Now water is draining out like it was before, the normal way. Thanks to all the plumbers, the job was taken care of , good team work!

5 Stars rated.
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Chris came out to continue the work on switching out my fuse box. He was on time, neat and polite. He explained what he had to do, especially the parts that involved changes to the look of the wall. He finished up in a timely manner and cleaned up the area. He replaced the items he had to change and put back those he had to remove from the other room. He did apologize for the problems of the other day, but all was resolved.

5 Stars rated.
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Chris came out to continue the work on switching out my fuse box. He was on time, neat and polite. He explained what he had to do, especially the parts that involved changes to the look of the wall. He finished up in a timely manner and cleaned up the are

5 Stars rated.
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Excellent and professional.

5 Stars rated.
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The two technicians worked steady and from what I saw did an excellent job.

5 Stars rated.
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Adam was on time, courteous and willing to do the periodic check-up to my system. He suggested I renew my maintenance plan and got the paperwork finished promptly. He also answered some questions I had politely and was on his way in a short amount of time

5 Stars rated.
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Chris lane was our service repair men ,he was very professional and knowledgeable upon repair. I was very pleased with his performance

5 Stars rated.
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always on time and do great work.

5 Stars rated.
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Trust and great service makes a Aux a company you can depend on.

5 Stars rated.
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Aux has a great staff.

5 Stars rated.
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Adam S. did the routine cleaning & maintenance on our a c. Found Freon to be a little low----gave us estimate on new unit. He was very personable & friendly.

5 Stars rated.
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Highly recommend Aux. Ask for Adam. He's professional, on time, knowledgeable, and listens to customer concerns.

5 Stars rated.
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Adam was prompt, and explained to me what he was checking on the various components of the Air Conditioning system. I felt like he did a thorough job, and spent approximately 1.5 hours doing the inspection. I was very satisfied with the results. William O

5 Stars rated.
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did a great job running a new water line from meter to house and in great time too . GREAT JOB DONE!!!!!!

5 Stars rated.
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Chris Scott is very thorough and completely explains any repairs that need to be made during his inspection. He is a very nice gentleman and knowledgeable too!

5 Stars rated.
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I have used Aux Mechanical for 19yrs., no complaints, they show up on time, polite, furnace quit working in Feb, called them in about 3p.m., they showed up in 30 minutes, Adam and his co worker had it up and running again in less than 2 hours I highly recommend their services.

5 Stars rated.
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I called AUX for the first time after searching for plumbers on the web. Gene was the technician dispatched to assist me. He was prompt, and provided me with a couple of options concerning my electric water heaters. I was satisfied with the work provided, and will call them again should I need to have HVAC or plumbing work done. William O.

5 Stars rated.
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They were fast, did a great job and I came out cheaper than using the rooter service.

5 Stars rated.
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Gene Gray "updated & reconfigured" our plumbing below the sink----he was VERY good, put in a lot of work & we think DID A GOOD JOB. A real PROFESSIONAL!!!! Adam S. did the routine cleaning & maintenance on our a c. Found freon to be a little low----gave us estimate on new unit. He was very personable & friendly.

5 Stars rated.
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Both guys were very professional. Each spent time looking at our systems and determining if there any potential problems. Very good service and recommendations.

5 Stars rated.
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Sean was very thorough when he performed our system check. Sean was very knowledgeable about HVAC systems. He answered all of my questions. Sean arrived at my home when the appointment started, and I didn't have to wait. Thank you Sean!

5 Stars rated.
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Chris was the technician who came. He arrived within the time period I had previously set up. He was professional, knowledgable, and found and fixed the problem quickly. Yay for Chris and Aux!

5 Stars rated.
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Chris was very knowledgeable and courteous. I have used Aux for years and he is one the best Tech's you have sent out.

5 Stars rated.
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I just responded to another email. I don't know which professional I'm commenting on right now, but both were just that--professional. Michael and Justin were fabulous.

5 Stars rated.
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I've already recommended you to a friend purchasing a home. My experiences have been very unfortunate with numerous other companies. I am a big fan.

5 Stars rated.
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The plumbing specialist was prompt, thorough, professional, and went out of his way to make sure I was satisfied. I will definitely use this company and Michael again.

5 Stars rated.
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I used Aux for electrical problems and found their service to be far superior to any other company I used in Birmingham. They were professional and timely with their communication and repairs.

5 Stars rated.
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Like every other AUX technician that has serviced our needs, Justin was very friendly, professional in appearance, easily explained what needed to be done, told me what it would cost, and then worked quickly and efficiently to fix it. Collectively, I think AUX has the best group of HVAC, Electrical, or Plumbing techs you could ask for.

5 Stars rated.
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Gene Gray has been here before solving various plumbing issues. He was always neat in his appearance and work area, worked efficiently, and explained before the problem and how he planned to address it. He discussed costs before the work and has always done a fine job. AUX did very well hiring Gene and he is an excellent representative of the company.

5 Stars rated.
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Sean has been to our house in the past doing various HVAC inspections, check-ups, and repairs. Always polite, knowledgable, personable, and works efficiently and quickly. He answers questions confidently and will tell you when he doesn't know. AUX DID VERY WELL ADDING SEAN MORGAN TO THEIR ROSTER!

5 Stars rated.
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Michael Naish - great prompt service. Mr. Naish fixed our issues without trying to heap on unecessary charges.

5 Stars rated.
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Jeff did a wonderful job fixing the leak in our toilet. I will say that the repair cost was rather high considering the amount of work necessary to be done. I was glad to pay it, since you guys have been so good to us so far, and I have the highest praise for the quality of work performed. But for around an hour's worth of labor and such small hardware costs, a wax-ring replacement should cost less.

5 Stars rated.
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Gene G. was professional and patient in explaining his services. My mother is 83 years old and took the time talking to her. He was kind and respectful.

5 Stars rated.
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Michael Naish was very prompt and professional. He had a good knowledge of the plumbing business and took care of our problem. He was a pleasure to meet. Michael Naish made a return visit to our house after we called back and settled our inquiry to our satisfaction. We would recommend AUX.

5 Stars rated.
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It was a pleasure to have Chris Scott handling our HVAC servicing today. He is super knowledgeable and highly professional. AUX is lucky to have him. Thanks.

5 Stars rated.
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Chris Scott did an excellent job repairing our heating system and explaining the problem and the need for the work he was doing.

5 Stars rated.
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Mr. Michael Naish arrived promptly as promised by "Brook". It was 7:30 on a Sat. nite and I had almost given up hope though Brook had promised that he would come as soon as he finished his last job. He did come, recognized our probllem immediately and went right to work. He was very professional and knowledgeable and worked diligently until the problem was solved. I would recommend Mr. Naish and AUX to anyone with a plumbing problem.

5 Stars rated.
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Efficient, courteous, and timely service

5 Stars rated.
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Responded very timely, completed the work efficiently and professionally

5 Stars rated.
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Good job,Justin

5 Stars rated.
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Good Job, Jeff!

5 Stars rated.
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Adam was polite, efficient and professional. He helped me with an estimate for a new heating/cooling system.

5 Stars rated.
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The most impressive trait that I find with the Aux staff is how compassionate and understanding they are when you call. I realize that nobody is calling them because they are happy. Yet they are always cheerful, understanding and treat me with a sense of urgency.

5 Stars rated.
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Jeff N is THE BEST plumber at Aux!!!! So skilled but has a natural instinct as far as what is wrong and what needs to be done. Not to mention his customer service skills show he is dedicated to making sure the job is done correctly--THE FIRST TIME. You can tell he has pride in his work, but is also approachable easy to talk to. He's a keeper for sue.

5 Stars rated.
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Excellent service !!! Ask for Adam....the tech who performed the service on my system. He was timely, professional, and courteous.

5 Stars rated.
5 Stars rated.
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The Aux team went out of their way to make sure I am satisfied with their work.

5 Stars rated.
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I will use Aux Mechanical for all of my home needs. Aux is one of the few companies that still has honesty and integrity as its main goals

5 Stars rated.
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Chris Scott was very professional and explained everything in detail to us. He was also nice enough to program our thermostat for us. I would recommend this company to anyone that has HVAC problems.

5 Stars rated.
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The technician was very courteous upon arriving at the resident. Once entering the establishment, he showed great customer service and people friendly skills. The Tech ( Adam S.) started out by introducing me to the company and giving a little background info on the company as well. Since my problem had already been stated when the call was made with the dispatched, the tech confirmed the problem with me and we proceeded to the problem area. Once the problem was pin pointed, the tech informed me on what was necessary to repair the problem and was given the okey to make the repair. Once repairs were completed, there were more info given to me on a service plan that would better maintain the unit to spot future problems. The tech (Adam S.) , from what I observed, is a very skilled and knowledgeable tech who completed the job in a timely manner. I was very satisfied with the ability and performance of this technician. Gives that extra quality for the company

5 Stars rated.
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Jeff N. is the ultimate professional. He came to my home on time and he was very professional and courteous. He told me exactly what it would cost before he started any work. Because of him, I am now a Aux customer for life

5 Stars rated.
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I have used AUX for over 8 years. I appreciate the quick response when I have a need. The service specialists are very professional. They always explain everything they are doing, and how to maintain the systems for ultimate performance.

5 Stars rated.
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Gene Gray is quite the professional...professionally dressed, a professional attitude and obviously knows his job well. He was very respectful and informative regarding the service he was providing. Again, AUX has come to my rescue! I am so grateful for your quick response when I have a need, such as the burst water pipes during our recent freezing weather! I have used AUX as my service provider for HVAC for over 8 years. I am totally satisified with their services and the pricing is reasonable. I never feel as if I am being taken advantage of. Great to know you are always there and provide excellent service!

5 Stars rated.
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I want to compliment Chris S.,my tech today. He was very prompt and thorough and took the time to explain everything in detail.

5 Stars rated.
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We have had Chris come to our house several times throughout the past year. He has always been very polite. We all know how hard it is to find good customer service these days. Chris is awesome. He is very knowledgeable and knows what how to fix any problem that we have had.

5 Stars rated.
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Adam was great! On time, courteous and thorough.

5 Stars rated.
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professional and on time. Explains issues with problems well, and keeps you informed.

5 Stars rated.
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I recommend Aux Mechanical, Inc. because of their professional staff, attention to detail, and experience in servicing my heating unit when visiting my home.

5 Stars rated.
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5 Stars rated.

Chris Scott did an excellent service job. He was on time and made me aware of any problems with our heating unit. My husband and I has never had any problems with the workers at AUX. They are very professional and polite. I give AUX Mechanical 5 stars.

5 Stars rated.
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Chris Scott is my HVAC tech from AUX. He's always polite, professional, and courteous. He gets the job done in a timely manner, and explains in detail everything he's done and any work that may be needed as a repair or in the future. Chris always makes sure he doesn't leave any mess, and takes care to leave everything the way he found it. I would recommend Chris and AUX Mechanical to anyone.

5 Stars rated.
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It is obvious that Aux recruits and hires associates with excellent soft skills, as well as technical knowledge. They are always friendly, courteous and respectful!

5 Stars rated.
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Chris Scott was great and dispatchers were good to keep me informed. I was however a bit disappointed that I waited all day on Friday for service and was finally rescheduled for the following day.

5 Stars rated.
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Chris Scott is my new favorite technician!! He courteous, efficient, caring and thorough. Even my dogs liked him! He was friendly but respectful and offered some future ideas for purchases needed on old appliances but not pushy. He approached me in a kind and knowledgeable way based on experience and the potential for future benefits from the purchases. He moved swiftly but quietly around the house as he checked our heating system so it was not disruptive to my work at home. He is definitely an added treasure to your fleet of technicians!

5 Stars rated.
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AUX provided me with great responsiveness. My service technician Chris Scott quickly resolved my problem and demonstrated superior customer service and professionalism. I look forward to future business transactions with AUX.

5 Stars rated.
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I am 1:40 from Hoover, daughter calls...heats off...I call AUX fixed the same day! Great service...she is now on the Service Plan, all she has to do is call. Thanks Chris...Problem solved and I never left town!

5 Stars rated.
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Excellent job and super nice, very professional people. I love my new tankless hot water system!

5 Stars rated.
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I was taken care of by Adam S, he was extremely professional and quick to find my problems and get the heat up and running again. Thanks AUX for having employees like Adam S. The call was great and timely and not too expensive.

5 Stars rated.
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Excellent worker Chris was and very efficient !!! Will definitely call for further problems ... Thank you

5 Stars rated.
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Jeff is an excellent plumber who performed the required services in a highly efficient manner.

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I really am glad I called Aux Mechanical to fix my heating problems . Chris Scott was the repairman he was very efficient and explained the problem thoroughly !

5 Stars rated.
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Chris S. really did a great job with our servicing and installation of a capacitor. We really love the service AUX gives us.

5 Stars rated.
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Chris was here to do our regularly scheduled Fall HVAC seasonal service. He was prompt, courteous, efficient and professional. He completed the service in a timely fashion and gave us a complete report on our systems, pronouncing them to be in good condition and ready to provide us with good service for the upcoming winter. Before leaving, he offered renewal of our service contract which covers our HVAC systems, our electrical system and our plumbing. The fee for that coverage offers to put you at the top of the service list if you need service on your systems and also guarantees you a 15% discount on the Aux Mechanical fees for service calls, costs of repairs and new equipment installation.

5 Stars rated.
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Prompt, friendly service as always....everybody we have used from your company does excellent work....thanks to Sean Morgan for his good work. W Marion Bamman

5 Stars rated.
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Adam did a great job fixing my heater vent pipes! Will use you all again. Thanks!

5 Stars rated.
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Adam S. did an incredible job! Went above and beyond and showed that Aux Mechanical is one of the best.

5 Stars rated.
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Sean was very professional and caring as all your technicians are. He was very sympathetic to my case. I need a part replaced and he hated to be the bearer of bad news . He wrote up an estimate for me and was very understanding when I told him I had to wait a few weeks to do the job. I love your company and call you guys for all my needs.

5 Stars rated.
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Chris Scott is wonderful. He is very, very knowledgeable, and super polite and friendly. We would recommend him for Employee of the Year!!! We give him 5 stars!

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Sean did an excellent job and explained what he was doing. Was a pleasure

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Sean M. is quite the professional...professionally dressed, a professional attitude and obviously knows his job well. He was very respectful and informative regarding the service he was providing. I have used AUX as my service provider for HVAC for over 8 years. I am totally satisified with their services and the pricing is reasonable. I never feel as if I am being taken advantage of. I am glad they have professionals like Sean to take care of my heating and air conditioning systems.

5 Stars rated.
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Chris was very friendly, courteous, and helpful. Acted more like a friendly neighbor than a service technician. We really appreciate Aux Mechanical for sending to us a person like Chris.

5 Stars rated.
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Sean provided the kind of service that I've come to expect from Aux: on time, clean in appearance and neatly dressed, did his work quickly and competently, and was very polite and well-spoken. He makes Aux look very good.

5 Stars rated.
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Service by Sean was great. Very helpful and informative.

5 Stars rated.
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Chris S. did a terrific job. Professional, courteous and all around knew what he was doing!

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Chris was very polite and helpful, we have been Aux customers for over 10 years. They are honest, reliable and courteous

5 Stars rated.
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SEAN DID A GREAT JOB AND WAS VERY INFORMATIVE.

5 Stars rated.
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Aux is wonderful. They provide great service and I would recommend them to everyone.

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I was totally satisfied with the service that I got. As with all of your technicians, Chris was very professional and knowledgeable. He fixed my problem in no time at all. Thanks Aux, for the many years of timely and accurate service.

5 Stars rated.
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Gene was wonderful. He came out late because he was busy finishing up with another client. He could have put off our plumbing issue (waste in the shower), but he arrived at 8pm and took care of it. Aux is great. I would recommend them to everyone. I have NEVER had a bad experience with Aux. They are a role model for all companies. I wish that all companies were more like Aux. Aux knows customer service and will definitely take care of their customers.

5 Stars rated.
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Prompt, courteous and expert service!

5 Stars rated.
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Aux Mechanical was very prompt with their service. Chris S. fixed the ac problem quickly and efficiently. He was very helpful as he explained what he had done. I will definitely use this company again!

5 Stars rated.
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This is a review for your HVAC specialist Chris S. Chris was super! He was friendly, on time, professional, quick with diagnosis and repair of my AC and gave some great tips on how to keep the problem from happening again.

5 Stars rated.
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Richard does awesome work. He explains what he s doing and gets things done. He is always polite and helpful.

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Chris was Awesome! He was on time, polite and very helpful. He did not make me feel foolish when I asked questions. - He exceeded expectations! Great job...

5 Stars rated.
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My yearly maintenance was done by Chris, he performed his job in a professional, efficient manner, explaining what he did and why. He is a friendly, pleasant young man and I was very satisfied with his work.

5 Stars rated.
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Gene G. did an excellent job repairing two problems in my home.

5 Stars rated.
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This review is for Justin L & David B----They were here cleaning ducts & dryer vent, just last wk. We give them both an A+----they were "fantastic"/hard workers, personable & professional!!!! We are new to this area, & feel that they did a GREAT job, "going above & beyond!!!!" WE ARE DEFINITELY GLAD THAT WE FOUND AUX!!!!----Diane Bamman

5 Stars rated.
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Ryan S. came to my house and did an awesome job. He was on time, worked in a timely manner, courteous and informative.

5 Stars rated.
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Fantastic company love having you guys a phone call away.

5 Stars rated.
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Both Chris and Richard were outstanding. Our new heating/air unit from Nutone works great. Richard did an outstanding job installing the unit and explaining everything to us.

5 Stars rated.
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Chris S. Came by and helped me get back in the cool! The A/C had issues Chris was there to save the day! What a great specialist he is! 10 out of 10!!!! Thanks Chris!

5 Stars rated.
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Gene did a terrific job reviewing our plumbing. He made sure we didn't address any needs we didn't have to, and he even helped assessing a drain-fly issue by finding a potential leak in our house's exterior.

5 Stars rated.
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Same day service and a technically proficient and professional service tech.

5 Stars rated.
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Matt Norris was the service tech for an A/C at my church which was freezing up. He checked the system and added freon. He also took the time to examine all systems at the church (14 units) and explain the company s service contract program. He knew the financial problems that we face, but still took the time even though I explained that we could not afford this program in the near term. He was an outstanding representative for Aux Mechanical,

5 Stars rated.
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From the time I called to make my appointment till my representative Gene Gray came and fixed my toilet I was very pleased and impressed on how everything was handled. Gene was so nice to explain everything and I purchased a service agreement so I know all I have to do is call the number on my AUX stickers and I can get help from someone who I know I can trust. Thank you again for being so prompt. Beverly Noles

5 Stars rated.
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John was very courteous as well as knowledgeable and timely in his work. We appreciate his good work.

5 Stars rated.
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I'm very satisfied with the great service all around!

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Technician was professional, courteous, and on time. Highly recommended!

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I tell all my friends about your service

5 Stars rated.
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Matt Norris - great job on 5/8/13 very knowledgeable keep up the good work, thanks

5 Stars rated.
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aux has always did a good job for us and I tell others about them.Leon Joyner

5 Stars rated.
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Very straightforward and honest assessment of our problem. They didn't try to sell us anything we didn't need. Ryan was very knowledgeable, gave us lots of options for repairs and left the decision up to us. I would recommend Aux Mechanical for anyone interested for HVAC repair.

5 Stars rated.
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Great Customer Service and Responsiveness. I will use AUX again in the future.

5 Stars rated.
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Matt was very knowledgeable, helpful, friendly, and courteous. He quickly found the problem and made several suggestions as how to repair it. I'm still mulling those over, as there are more thann me involved on this house. Soon as we decide which way to go, we will be calling him back.

5 Stars rated.
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Gene was professional,efficient polite and courteous.

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We had outstanding service from Justin--prompt, courteous, efficient, helpful, and professional. I like the fact that he neither rushed nor wasted time--it was a perfect balance. Sarah Whiteside

5 Stars rated.
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Gene G. is quite the professional...professionally dressed, a professional attitude and obviously knows his job well. He was very respectful and informative regarding the service he was providing. He gave me tips on how to take care of the new equipment in the future and as well as tips on preventative maintenance. I have used AUX as my service provider for HVAC for over 7 years and am glad to know they now have professionals like Gene to take care of plumbing issues in my house also.

5 Stars rated.
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John was professional, knowledgeable, polite and courteous. He explained everything he was doing. He was great!

5 Stars rated.
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John is perfect for my maintenance of ac/heating. He is someone I am never hesitant about working on my systems. He is very knowledgeable and thorough. I will forever ask for him when the maintenance is due again. Aux--hang on to John--he's an exceptional person.

5 Stars rated.
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Ryan S very cordial, respectful and informative about the service he was providing. I look forward to Ryan's visit in the Fall when it is time for my Fall service. You should be proud of a young man like Ryan representing your business. To AUX Management: In the future, would you provide shoe covers for the Service Specialists to wear when they are working inside the house?

5 Stars rated.
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I just had Aux out here an they were great Gene was very efficient , I recommend them

5 Stars rated.
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It is so comforting and convenient to have Aux to complete all our service needs. With our contract, they will come anytime of the day or night. The Dispatch Crew is always so friendly and thorough. Missy, Mallory, Brittany, Michael and the many others are always so courteous and dedicated to making sure I am satisfied.

5 Stars rated.
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Justin was efficient, very polite, friendly, explained things, checked our AC & electrical.

5 Stars rated.
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Justin is a great technician. Very knowledgeable, friendly and thorough. It says a lot that my dogs even like him! Justin was very efficient with his time, even arriving a little early and moved quickly. So glad you sent him my way!

5 Stars rated.
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Ryan S. is the BEST! He came for our Spring AC maintenance yesterday and has been to our home for service quite a number of times over the past few years. I am so excited to have the chance to give him a review and to tell everyone what I told him personally yesterday! Ryan is top notch! When I see it's him at the door, I say "Yay!" inside! This is the kind of service man that was typical of American days past. You can count on him to be respectful and honest in communication AND to do excellent work. He goes the extra mile to explain things and to make recommendations. In other words, he treats you like he would treat family! Request Ryan for your service needs, and you'll see what I mean. The world needs more Ryans!

5 Stars rated.
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eplaced heat/air/water heater.....great! professional and courteous.

5 Stars rated.
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You were recommended to me by a friend that had received excellent service from you. I have had bad luck with contracting people in the past. Maybe It's because I'm a woman. With the leak I had I needed someone Immediately and Missy from the office was very helpful and courteous and got me scheduled the same day. Like I said in my post Jeff was very through and explained my options. He explained your maintenance plan which gave me a discount. He was up front with me but not pushy. You need to keep him around and even give them a raise! You can contact me if you would like but it's not necessary.

5 Stars rated.
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Jeff N. gave me great service, fast response, and very professional...I am very pleased! he was knowledgeable and friendly. I felt comfortable with with him in my home. He explained everything he was doing. Good job, Jeff! I hope to see you again for my maintenance.

5 Stars rated.
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We have been using Aux for many years now and I am very pleased with them. John just recently came out and checked our equipment and was very informative about everything. Keep up the good work.

5 Stars rated.
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Gene was very courteous and competent. He explained what he was going to do and the cost before progressing. When OK'd he completed the work quickly and efficiently then again he explained what he did and the cost. I am very pleased with the company and it's employees who were more than helpful in clearing up our plumbing problem.

5 Stars rated.
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Aux Mechanical provided us with great service! on time, and very professional...

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John was on time and very helpful by informing us about our heat pump. He did his inspection quickly and explained how we could the best from our unit. He also helped us with our electronic thermostat to give us the best service. It was a pleasure to have him to service our account.

5 Stars rated.
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Great service, fast response, and very professional...we were very pleased!

5 Stars rated.
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Gene is an expert plumber with an engaging personality and tons of experience. He makes excellent suggestions, is thorough and you can always trust what he says!

5 Stars rated.
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John came on time and was helpful in solving my problem. He was courteous and helped me understand options for resolving my problem.

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I've used Aux for years and have never been disappointed. All the technicians I've met have been nothing but professional. Ryan is a pleasure to be around. He is honest, personable and professional. Keep up the good work Aux!

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5 Stars rated.
5 Stars rated.

I had a backed up sewer. Gene and the other AUX Mechanical reps worked so hard over several days to get it cleared. In the end, they had to dig up and replace a portion of the sewer line, but I was confident that they had done everything they could to avoid it. Gene was always helpful and professional, explaining all the options to me along the way. I would definitely recommend Aux!

5 Stars rated.
5 Stars rated.
5 Stars rated.

John always considers the customer the top priority. He is very experienced, thinks ahead and is very courteous. Always on top of everything to offer!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Having used AUX several times, i must say their work is excellent! Gene was the last technician who came to my home. He did his work quickly and professionally. The service was prompt and he was very polite.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Gene cleared up a problem left by another company. I appreciate his thoroughness and explanation of the job. I would recommend his work to anyone. Very professional and considerate. Thanks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had Aux out to service both our large units and were positive we were looking at major repair bills, but they thoroughly reviewed everything, fixed what was needed quickly for a LOT less than we were expecting and guaranteed their work. Very pleased. John H came out for a courtesy call today and corrected a problem that could have resulted in trouble down the road. No pressure, always honest and prompt. I strongly recomend them.

5 Stars rated.
5 Stars rated.
5 Stars rated.

AUX has always been extremely professional and friendly in their service to the customer. They are complete and thorough and give plenty of options to help solve your issues. I would always recommend them and John was polite and left us with some options that should make our home a more comfortable place to live.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nice to have Gene back again solving our new problem. Glad that we found AUX! Also, thanks for having someone on the phone that we can call at 6:00 to get service scheduled that day!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I want to say thank you to AUX Mechanical for being prompt with their service. I have used others in the past and it took my whole day almost in waiting for them to come to my home. Gene came in prompt and professional, he assessed the problem and gave us the most affordable options. I felt safe and comfortable in knowing that he was a professional and very knowledgeable in what he was doing. Gene took his time, and explained the process that he would be doing including breaking down the various tests that he would performing, he was very clean, and efficient. Im so happy that I called Aux Mechanical and was sent a very clean, prompt, but most of professional and knowledgeable technician

5 Stars rated.
5 Stars rated.
5 Stars rated.

Called Office @ 8am. Spoke to John about symptons with HVAC. He was on site within 2 hours and resolved the problem in short period of time Working with John has become more like working with a friend than just a service tech. Always great service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We were very inpressed by Clay W. he was very imformative about what he did and took time to explain the check list. He was very friendly,courteous,polite,well trained.When he left we felt like we had a new friend.Welcome at our house anytime....

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great company to do business with. Very personable and they remembered me. They didn't push me into paying for things I didn't need. Cody and all the guys at AUX have been great to my family.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Gene did a thorough job , was on time, cleaned up his mess which was never really a mess. He was polite and reviewed all options with me before doing any work. I will use Aux again as Gene has already done previous work for me. I trust them in my home and feel like their pricing is fair. Thanks, Gene!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

The response to a "same day" call was really quick. John determined the problem and made recommendations for resolution in a professional matter. Appropriate parts were ordered and arrangements for repairs for the same day was completed on site. Work began within the following 1.5 hrs. Have been using Aux services for last 11 years. Great company and staff to work with.

5 Stars rated.
5 Stars rated.
5 Stars rated.

This is the 4th installation Richard has done for us over the years & the second for Cody. They always do an excellent job and goes the extra maile to be sure all is done correctly. Richard & Cody make a good team.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt with Aux was great. He arrived on time, was knowledgable & friendly, and, most important, fixed my furnace. I will definitely recommend him to others.

5 Stars rated.
5 Stars rated.
5 Stars rated.

John came to our house a couple of months ago to check our heating unit that was installed this past summer. The unit was not blowing warm air. John found the problem, ordered a part that was left out of the initial installation and had the unit operating perfectly in a couple of days. John is very knowledgeable of the ac/heating systems and provided very professional and courteous service. John came to our home again yesterday for a routine check of our heating/ac and our plumbing. He found a leak in our shower that needs immediate attention. Thank you, John.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I really appreciate the prompt and courteous service Gene provided on the day after Christmas to take care of a number of different plumbing problems.

5 Stars rated.
5 Stars rated.
5 Stars rated.

you should be very proud to have John on staff. He was very knowledgeable, professional, kind and courteous.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Many thanks to Clay for coming to my home late on a Saturday to quickly fix a dead furnace on a cold, windy night.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Needed service on our leaking gas water heater. Jeff was very knowledgeable and helpful. Walked through the repair with my husband so that he could be aware of what to look for in future. We're very pleased with AUX. Thank you so much :)

5 Stars rated.
5 Stars rated.
5 Stars rated.

YOUR SERVICE SPECIALIST RYAN S. CAME TO MY HOME TODAY AND WAS ONE OF THE BEST SERVICE GUY I HAVE EVER HAD AT MY HOME.HE WAS VERY POLITE AND EXPLAIN EVERYTHING FOR MY UNDERSTANDING.THANK YOU SO VERY MUCH RYAN S.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt was very professional, and quickly identified the cause of our problem. He then identified several options and efficiently repaired the issue. We are very pleased with the service and results.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Cody was professional, courteous and very helpful. I appreciated the fact that he did not use profanity when something went wrong. He didn t know I heard him, I was in the next room, but he didn t say the profane words he could have under the circumstances. I applaud that. It s rare in today s world. He did a very good job and represented your company well.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Clay Wingard checked out my heating AND a/c Saturday. He is a great technician...thorough, VERY knowledgeable and explains everything to me in terms I can understand so I can make informed decisions. He is always on time and courteous. He is my go-to guy!

5 Stars rated.
5 Stars rated.
5 Stars rated.

your service spec ryan s. was very helpfull. he also told me about your yearly service contract,which i am disscusing with my wife.again thank you for your help.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I appreciate all the people who work at AUX. No problem recommending AUX and it's team to anyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan S has serviced our HVAC systems many times including this one. He is always on time, very polite and communicates well regarding what he is doing and what he finds. He also answers all questions. We are very pleased with our continuing AUX services.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had a terrible experience cost me a lot of money. They didnt fix the problem. Had to hire another company. But Aux wanted $600. For 3 unsuccessful visit. I'm not a happy customer.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Clay W. came to the house after 7pm. Furnace was not working on first cold night of the year. Furnace was new--having been installed by Aux with an air conditioning unit at the first of the summer. Clay quickly identified the problem as a gas line that had not been turned back on after installation. He checked the entire system and explained how each part functioned. Very courteous and professional!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Hi Aux, Thank you for sending John to help me with my thermostat and get my furnace up and running. It was an easy fix and John did a terrific job to winning me over to Aux for a long time. He also helped me with my ceiling fan which was stuck in the on position. His attitude and service was great. Let me also give a "shout out" to the electrical man who rewired my laundry room a year ago. I did not know about this feature ( you may not have had it then). He did a terrific job and went above and beyond the call of duty as John did on Monday. You have some greta employees!!!!!!! Thanks

5 Stars rated.
5 Stars rated.
5 Stars rated.

Your tech, Clay, came out today and had us in COLD air in less than 20 minutes! I think I'm in love!! Great work Clay, thank you SO much for getting us up and running so quickly!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thanks to Matt who not only made the repair but kept the company's warranty promise without question. Good service. Pleasant and easy to work with.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Gene did a great job of installing our new Gas Water heater. In fact it was on a Saturday. We paid for a 40 gal tank but they only had a 50 gal in their warehouse or shop. The installation was great and complete and they installed the 50 gal tank at the 40 gal price. Gene was very professional and answered all my questions. They didn t charge extra for Saturday and they even gave a Senior Citizen discount.

 

"Phil Smitherman and his Aux team are first of all intelligent, bright people. They are well trained and courteous. This is why I feel they have such great customer service. In all my years of owning several homes I have never liked my heating and air conditioning companies. I like Aux."
- Mr. Klopman, Vestavia Hills

"Technician was very knowlegable!"
- Mr. Humphrey, Hoover

"Really enjoyed the knowlege of the technician and the honesty he provided."
- Mr. Franklin, Bessemer

"Great serviceman! Very informative and considerate."
- Mrs. Glover, Alabaster

"The company is very easy to work with - Thank You!!"
- Mrs. Belvins, Hoover

"Outstanding service!"
- Mrs. Sharp, Homewood

"If I need anymore service I'll be sure to use your company!"
- Mrs. Patterson, Moody

"The best company around, HANDS DOWN!"
- Mrs. Debarr, Hoover

"Excellent service! Thank you!"
- Mrs. Roberson, Hueytown

"...very pleased with service. Thank you!"
- Mrs. Vegger, Maylene

"Bruce was very professional and personable."
- Mr. Gann, Pelham

"I especially appreciate the care of Mr. Raney to wear shoe covers on our carpet, he seemed very thorough."
- Mrs. Brown, Hueytown

"Professional behavior and friendliness of Bruce was very complimentary and I felt safe enough to leave him in my home and I am sure he would protect it as if it were his own. He was timely and competent in the performance of his trade. Just send him back again!"
- Mrs. Cochran, Pelham

For the best in service for your home, call and speak with Aux Mechanical today.

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